Privacy Policy

đź”’ Privacy Policy

1. Overview

This Privacy Policy describes how HeartbeatMoments (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website heartbeatmoments.co (“Site”).

We are committed to protecting your privacy and handling your personal data in compliance with applicable U.S. laws, including the California Consumer Privacy Act (CCPA). We also take reasonable steps to comply with applicable international data protection standards where relevant.

By using our Site, you consent to this Privacy Policy.

2. Information We Collect

When you visit our Site, we automatically collect certain information about your device, including:

  • Browser type, IP address, and time zone
  • Cookies installed on your device
  • Pages you view and actions you take on our Site

Additionally, when you make a purchase, we collect:

  • Your name, billing, and shipping address
  • Payment information (processed securely by our payment providers)
  • Email address and phone number

We refer to this collectively as “Order Information.”

We do not collect or store full credit card details. All payment information is processed securely through Shopify Payments, PayPal, or other integrated providers.

3. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Communicate with you about your purchase
  • Screen orders for potential risk or fraud
  • Improve and optimize our website and customer experience

We may also use your email address for limited marketing communication (e.g., new product announcements or promotions), but only if you have opted in. You can unsubscribe from marketing emails at any time.

4. Sharing Your Information

We share your personal information with trusted third parties only when necessary to complete your order. This includes:

  • Our U.S.-based production partner (for personalization, order preparation, fulfillment, and delivery)
  • Shopify (our e-commerce platform)
  • Payment processors (for secure payments)
  • Shipping carriers (for delivery)

We never sell or rent your personal data to third parties.

5. CCPA – California Residents’ Rights

If you are a California resident, you have the right to:

  • Request disclosure of personal information we collect about you
  • Request deletion of your personal information
  • Opt out of any sale of personal information (we do not sell data)

To exercise your rights, contact us at info@heartbeatmoments.co with the subject line “CCPA Request.” We will verify your identity before processing any requests.

6. Data Retention

We retain your Order Information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You can request deletion of your data at any time by contacting us.

7. Cookies

We use cookies to improve your experience, analyze traffic, and remember your preferences. You can disable cookies through your browser settings, but some parts of the site may not function properly as a result. Some cookies are essential for the operation of our Shopify-powered store, including secure checkout functionality and shopping cart features.

8. Security

We take reasonable precautions to protect your personal data from unauthorized access, misuse, or disclosure. However, please be aware that no method of internet transmission is 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@heartbeatmoments.co

Last Updated: May 2026