Shipping Policy

🚚 Standard Shipping (FREE)

Carrier: USPS (United States Postal Service)
Delivery Time: 2–5 business days after production
Cost: FREE — no matter how many items you order
Includes full tracking information.

🚀 FedEx 2Day Priority Shipping

Carrier: FedEx 2Day
Delivery Time: 1–2 business days after production
Cost: $14.99 flat rate — no matter how many items your order
Includes full tracking information.

🕒 Order Processing Time

All items are made to order. Production typically takes 2–5 business days before shipping.
During holidays or high-demand periods, production may take slightly longer.
You’ll receive a confirmation email with tracking details once your order has shipped.

📬 Shipping Address & Delivery

Please make sure your shipping address is complete and correct before placing your order.
We cannot be held responsible for packages that are undeliverable due to incorrect or incomplete addresses.
If your package hasn’t arrived within 7 business days after the shipping confirmation, please contact us at info@heartbeatmoments.co with your order number.